Branch- Customer Service officer

Branch- Customer Service officer

Job Description

  • A CSO is basically in charge of auspicious preparing of bank exchanges like finances move, Checks, Opening of Accounts, compromise of office accounts, guaranteeing opportune goals of client questions and improving client administration levels. 
  • A CSO is in charge of lead age for Current Account and Savings Account - CASA to new clients and extending of record adjusts for existing clients. 
  • The CSO conducts outbound promoting calls and scouts for new leads and referrals to produce business. He/She guarantees consistence to the bank's principles - inside rules, procedures and methodology.
  • He/She is in charge of improving the Internal Audit Operational Efficiency score of the branch by opportune fulfillment of doled out assignments on persistent premise. 
  • He/She is engaged with securing bank's property according to wellbeing standards and guaranteeing moral direct in normal course of business. 
  • A CSO is additionally in charge of Cross Sell of outsider items (Life Insurance - LI, General Insurance - GI, Mutual Funds - MF, Debit/Credit Cards, and so on to the current client base. A FDO is additionally given inside accreditations in the zones of upgrading Knowledge about Bank's Products, Finacle framework, Processes and Regulatory standards like Know Your Customer, Anti Money Laundering - AML, and so forth. He/She ought to be available to movement as the activity is transferable in nature.

Company Profile:

Salary: Not disclosed

Industry: Banking(Investment/Retail banking)

Functional Area: Sales / Customer service and support

Role Category:

Employment Type: Full time

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