Job Description

1. Technical degree or Certification - ECE, EEE, IT. Diploma & ITI Candidates in desired field.
2. Min 1 year experience in V-Sat or Networking relevant companies and Jobs.
3. Familiarity in operating Android Mobile to work with Satellite Terminal
4. Ability to troubleshoot, test, repair, and service technical equipment ( V-SAT Equipment)
5. Familiarity with mobile tools, applications, and network concepts.
6. English literacy with local language.
7. Ability to work flexible shifts and to adapt to changing work schedules.

Responsibilities :

1. Provide customer service and support during field visits or dispatches, as per agreed KPIs & SLA.
2. Tie workflow to schedule manage on-site satellite terminal installation, repair, maintenance, audit, and test tasks of VSAT / Telecom IT Services.
3. Diagnose errors and technical problems.
4. Determine proper solutions for satellite terminals and yield desired productivity in the field.
5. Produce timely and detailed service reports and document processes.
6. Spares Movement Good replacement & Defective returns on time.
7. Adhering process and compliances - Field automation systems.
8. Build positive relationships with customers & Brand.

Company Profile:

Salary: Not disclosed

Industry: IT / Telecom

Functional Area:

Role Category:

Employment Type:

Keyskills