Relationship Officer

Relationship Officer

Job Description

  • As a Sales Executive specializing in Merchant Hygiene & Engagement, your primary responsibility will be to build and maintain strong relationships with merchants, ensuring their satisfaction and driving transaction & revenue growth.
  • Identify and prospect potential merchant clients in alignment with company goals.
  • Develop a comprehensive understanding of merchant needs and pain points.
  • Devise and implement strategies to engage and retain merchant partners.
  • Build and nurture strong, long-term relationships with merchant partners.
  • Revisit merchants with the aim of collecting EDI & EMI based collection for default merchant loans
  • Act as the primary point of contact for merchants, addressing inquiries and concerns promptly.
  • Identify opportunities for cross-selling additional products or services to existing merchants.
  • Provide training sessions and resources to merchants to optimize their use of products or services.
  • Gathering consistent feedback from market for existing offerings and insights on competitor moves as feedback for product enhancements.

Company Profile:

Salary: Not disclosed

Industry: Retail / whole sales

Functional Area:

Role Category:

Employment Type:

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