Job Description
- The SaaS Account Manager will be dependable to deal with a portfolio and building long haul associations with the clients who have executed our SaaS arrangement.
- Keep up the everyday associations with the customers, guaranteeing fulfillment while boosting income openings on key records
- Recognize and take advantage of cross and up-sell lucky breaks for new items and administrations to existing customers
- Be the purpose of contact for customer correspondence and contribute legitimately to the consequences of the Sales group
- Ought to have the option to compose specialized documentation.
- Track and deal with different activities and assignments
- Report venture status with customer and the executives and Support current customers in utilizing our items appropriately.
- Fill in as the essential purpose of contact to existing customers on issues in regards to contract terms, new usefulness necessities, helping with execution/methodology, declaring/advancing new administrations/includes, and overseeing different inquiries in regards to accounts
- Give help to clients in exploring and designing their client entrance as required
- Help with satisfaction of execution necessities for records
- In charge of the maintenance of income accounts and reliable high touch account the board with the present customer base.
- Four year college education BBM/MBA favored with Technical Background
- Must have involvement in arrangement selling and SQL
- 5+ long stretches of record the board or selling background in a specialized or Saas condition
- Abnormal state learning of big business IT hierarchical, business, and specialized situations.
- Solid client direction, advancing consumer loyalty, goals and steadfastness
- Exceptional PC aptitudes, exceedingly capable with Word, Excel, Outlook and different web applications
- Salesforce.com experience is an or more.
Company Profile:
Salary: Not disclosed
Industry: IT / Software
Functional Area:
Role Category: Key Accounts Manager
Employment Type: Full time
Keyskills
