· Build and maintaining profitable relationships with key customers.
· Oversee the relationship with customers handled by your team.
· Resolve customer complaints quickly and efficiently.
· Keep customers updated on the latest products in order to increase sales.
· Expand the customer base by upselling and cross-selling.
· Understand key customer individual needs and addressing these.
· Meet with managers in the organisation to plan strategically.
· Conduct business reviews using CRM programs.
· Know your competition and strategies accordingly.
· A minimum of 3 years’ experience.
· Excellent interpersonal and communication skills.
· Proficient in all Microsoft applications.
· Superior product knowledge.
· A team player with leadership skills.
· Maintain a positive attitude focused on customer satisfaction.
A bachelor’s degree in Administration or related field.Permanent
Salary:
Industry: Export / Import
Functional Area: Sales / Customer service and support
Role Category: Sales Executive
Employment Type:
