Job Description
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Achievement Focus: Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles;
Measures self against standard of excellence; Recognizes and acts on opportunities; Takes calculated risks to
accomplish goals.
Business Ethics: Treats people with respect; keeps commitments; Inspires the trust of others; Works with
integrity and ethically; upholds organizational values.
Communications: Expresses ideasandthoughts verbally;Expresses ideas andthoughts inwritten form;Exhibits
good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate
communication methods.
Conflict Resolution: Encourages open communications; Confronts difficult situations; Maintains objectivity;
Keeps emotions under control; Uses negotiation skills to resolve conflicts.
Customer Service: Displays courtesy and sensitivity; manages difficult or emotional customer situations;
Respondspromptlytocustomerneeds;Solicitscustomerfeedback to improve service.
Dependability: Responds to requests for service and assistance; Follows instructions, responds to management
direction;Takes responsibility for own actions; Commits to doing the bestjob possible;Keeps commitments;
Meets Attendance and punctuality guidelines.
Job Knowledge: Competent in required job skills and knowledge; Exhibits ability to learn and apply new
skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of
howjob relates to other jobs,Uses resources effectively.
Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and
explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely
decisions.
Organization Support: Follows policies and procedures; Completes administrative tasks correctly and on time;
supports organization’s goals and values; Benefits organization through outside activities; Supports
affirmative action andrespects diversity.
Problem Solving: Identifies problems in a timely manner; Gathers and analyzes information skillfully;
Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving
situations.
Company Profile:
Permanent
Salary:
Industry: Medical / Healthcare / Hospital
Functional Area: Sales / Customer service and support
Role Category: Pharmacy
Employment Type: Full time
Keyskills
