Job Description

• Design & adhere to quarterly visit calendar aligning to the AMCs maintenance & part-fitment for every geographic area.
•  Responsible for the installation, commissioning, troubleshoot & repair, maintenance and servicing
• ·Ensure that all customer complaints are closed within 10 days for minor complaints without spares & within 1 month for major complaint, with spares
• Ensure that all planned visits are attended and completed satisfactorily & service reports are submitted in Salesforce on Daily basis
• insure/ Attend under warranty machines breakdown within 2 days of complaints received
• ·Ensuring payments are collected within timelines as agreed in Customer POs
• ·Minimizing accidents & incidents by adherence/ awareness of safety norms
• Pre delivery inspection of the machine as per customer PO and ensuring the proper functions of the machine before dispatch to customer.
• Process the warranty claims with OEMs within 2 days
• Submission of Service Reports to commercial department for Invoicing on daily basis

Company Profile:

Salary:

Industry: Manufacturing

Functional Area: Engineering Services

Role Category: System Engineer

Employment Type: Full time

Keyskills